Welcome to our advice and download center where you will find a wealth of information at your fingertips. From information about our products to downloadable guides about caring for your baby and their development- you'll find it here.

Simply click on the category below and it will take you to what you want to see or download. If you cannot find what you are looking for, please contact us and we will do our best to help.

Frequently Asked Questions:

 ALL PRICES ARE IN US DOLLARS

Questions about our products

Can I use Vital Baby® products in the microwave?
Are the plastic materials used to manufacture Vital Baby® products safe?
What is BPA?
Are the Vital Baby® products BPA free?
Can I purchase spare lids for Vital Baby® Cups?
Can I purchase spare non-spill valves for Vital Baby® Cups?
How do I clean my Vital Baby® products?
How do I clean my non-spill valve?
I’ve lost my instruction leaflet. Can I get a new one?
Are the Vital Baby® Nurture™ Airflow™ Silicone Feeding Bottles BPA free?
Do Vital Baby® Nurture™ Silicone Nipples come in different flow rates?
Are Vital Baby® Nurture™ Airflow™ Silicone Feeding Bottles available in different sizes?
How do I sterilize my Vital Baby® Nurture™ Airflow™ Silicone Feeding Bottles?
Are all Vital Baby® Trainer Cups spill proof?
The soft tips on my baby’s spoons have changed color. Is this normal?
Why is my Unbelievabowl™ not sticking?
Are there Unbelievabowl™ accessories available?
Can I store breast milk in Vital Baby® Press ‘n’ Pop™ Freezer Pots?
Can I defrost and feed directly from my Vital Baby® Press ‘n’ Pop™ Freezer Pots?
Where can I purchase Vital Baby® products?
Are Vital Baby® Hand and Face Wipes suitable for sensitive skin?
I have a new idea for a product or an idea to improve an existing product. What should I do?

 

Q – Can I use Vital Baby® products in the microwave?

A – Yes. All our Vital Baby® Feeding Accessories* are microwave safe so you can use a microwave sterilizer for your bottles, cups, spoons, or bowls and warm your baby’s food with peace of mind. However, if you do decide to use a microwave to warm your baby’s food, make sure that you thoroughly mix the food well to avoid any localized “hot-spots” and ALWAYS test the temperature before feeding your baby.

*Except our First Stainless Steel Cutlery Set  and  the Unbelievabowl suction pad due to their metal components.

Q – Are the plastic materials used to manufacture Vital Baby® products safe?

A – Yes. All materials used in our products have been tested to be safe for use on baby products. Every item within our range has been independently tested in accordance with US, British and European laws. We are proud to say that we pass with flying colors!

Q – What is BPA?

A – Recently, there have been many media reports around BPA (Bisphenol-A) and the damage that this chemical could be doing to babies. BPA is a chemical that is found in baby feeding bottles that are made of Polycarbonate plastic material (a material that has been widely used in the industry for many years). Although no definitive studies have been carried out, it is thought that BPA can leach out of Polycarbonate plastic bottles into baby’s milk and cause problems such as diabetes, breast cancer ,and hyperactivity in the baby’s adult life.

Q – Are the Vital Baby® products BPA free?

A – Yes. Without exception, every one of our new Vital Baby® and Vital Baby® Nurture™ products have been designed to be manufactured with quality materials that do not contain BPA.

Q – Can I purchase spare lids for Vital Baby® Cups?

A – At the moment we do not currently have spare lids available. However, we are looking into this and Vital Baby® will respond to consumer demand accordingly.

Q – Can I purchase spare non-spill valves for Vital Baby® Cups?

A – Yes. You can purchase spare or replacement valves from us directly. Please CLICK HERE to take you to the correct area in our secure on-line shop.

Q – How do I clean my Vital Baby® products?

A – We recommend that you wash your bottle, bowl, cup, or spoon before using it for the first time and after each use. First, you should disassemble the product and all its components. You should then wash them in warm soapy water, rinse well in hot water, and air dry. All Vital Baby® feeding accessories are top rack dishwasher safe and can be sterilized by all approved sterilizing methods (chemical, microwave*, or electric steam sterilization).

*Except our First Stainless Steel Cutlery Set  and  the Unbelievabowl suction pad due to their metal components.

Q – How do I clean my non-spill valve?

A – To clean the non-spill valve effectively, remove it from the cup as soon as possible after each use by pulling gently on the “fin”. Once removed, carefully slide the clear silicone strap covering the outlet hole to the side. You should then wash them in warm soapy water, and using a bottle brush, gently brush the valve ensuring that you do not break the silicone strap. Rinse well in hot water and air dry. Replace the silicone strap and your valve is now ready for use.

Q – I’ve lost my instruction leaflet. Can I get a new one?

A – Yes. You can download a new instruction leaflet from our website. Simply select the correct leaflet below;

Vital Baby® Nurture™ AirFlow™ Silicone Feeding Bottles
Vital Baby® Nurture™ AirFlow™ Silicone Nipples
Vital Baby® Nurture™ Disposable Sterile Feeding Bottles
Vital Baby® Pacifiers
Vital Baby® Pots & Bowls
Vital Baby® Unbelievabowl
Vital Baby® Cutlery
Vital Baby® Trainer Cups
Vital Baby® Straw Cup


Q – Are the Vital Baby® Nurture™ Airflow™ Silicone Feeding Bottles BPA free?

A – Yes. Our new Vital Baby® Nurture™ products have been designed to be manufactured with quality materials that do not contain BPA. The AirFlow™ Silicone Feeding Bottles are made from medical grade silicone and polypropylene which are BPA free materials.

Q – Do Vital Baby® Nurture™ Silicone Nipples come in different flow rates?

A – Yes. Vital Baby® Nurture™ Silicone Nipples are available in slow, medium and fast flow rates. As a rough guide, your baby will need slow flow when they are newborn and move onto medium flow when they are about 3 months old. They will then be ready for the fast flow rate at about 6 months. As all babies are different, their requirements will not all be the same. Therefore these age indicators are a rough guide only. CLICK HERE to go to our secure on-line shop.

Q – Are Vital Baby® Nurture™ Airflow™ Silicone Feeding Bottles available in different sizes?

A – Yes. Vital Baby® Nurture™ AirFlow™ Silicone Feeding Bottles are available in both 6oz/150ml and 9oz/250ml sizes. They are available in single and value twin packs.

Q – How do I sterilize my Vital Baby® Nurture™ Airflow™ Silicone Feeding Bottles?

A – You can sterilize your Vital Baby® Nurture™ AirFlow™ Silicone Feeding Bottles by any approved method– chemical, microwave, or electric steam sterilization. Please follow the manufacturer's sterilizing instructions carefully to ensure complete sterilization. CLICK HERE to download the instruction leaflet for complete instructions on how to sterilize your Vital Baby® Nurture™ AirFlow™ Silicone Feeding Bottles.

Q – Are all Vital Baby® Trainer Cups spill proof?

A – Yes. Every Vital Baby® Trainer Cup comes complete with a smooth flow non-spill valve that regulates the flow of liquid and avoids messy leaks and spills. The valve actually self adjusts with the age of your baby. The stronger your baby sucks, the faster the flow of liquid.

Having said this, one of the unique features of our cup range is that you can also use every cup as “free-flow” by simply removing the valve.

2 in 1 no spill or free flow– THE CHOICE IS YOURS!

CLICK HERE to check out our range of BPA free no spill trainer cups.

Q – The soft tips on my baby’s spoons have changed color. Is this normal?

A – Some foods that you may choose to feed your baby contain very strong natural colors. Foods such as carrots and tomatos are great examples. Occasionally, you may find that after feeding foods like this, you may notice a discoloration or staining of the spoon tip. This discoloration is totally harmless and we are pleased to confirm that all materials used in our products have been independently tested and conform to relevant safety standards and legal requirements.

Q – Why is my Unbelievabowl™ not sticking?

A – The Unbelievabowl™ is the ultimate super strong suction bowl when used correctly. If your Unbelievabowl™ is not sticking correctly, the most likely cause is that the suction pad has attracted some dust, the surface you are trying to stick the bowl to is not completely clean, or the surface is not smooth. To rectify this, ensure that the surface you are trying to use is smooth (wood grain or textured surfaces will affect the function of the suction pad) and simply wipe the surface you are using and the bottom of the suction pad with a clean damp cloth.

Q – Are there Unbelievabowl™ accessories available?

A – Unfortunately not at this time. However we are working on a range of spares and accessories to compliment the Unbelievabowl.

Q – Can I store breast milk in Vital Baby® Press ‘n’ Pop™ Freezer Pots?

A – Absolutely! Our Press ‘n’ Pop™ Freezer Pots have been designed for freezing either breast milk or first foods into convenient 1oz/30ml or 3oz/90ml portions which reduce food or breast milk waste. The soft Press ‘n’ Pop bases make it easy to pop the frozen food cube or breast milk cube out making it ready for defrosting.

Q – Can I defrost and feed directly from my Vital Baby® Press ‘n’ Pop™ Freezer Pots?

A – Sure! You can take your Vital Baby® Press ‘n’ Pop™ Freezer Pot straight from the freezer to the microwave and defrost and feed directly from the pot.

Q – Where can I purchase Vital Baby® products?

A – Vital Baby products are available from an ever increasing number of retail outlets. CLICK HERE to see which stores currently stock items from our range.  Alternatively you can shop on-line with us.

Q – Are Vital Baby® Hand and Face Wipes suitable for sensitive skin?

A – Yes! Our Vital Baby® Hand and Face Wipes have been specially formulated to be suitable for delicate hands and faces. Their sensitive formulation has been dermatologically tested and is hypoallergenic, alcohol free, and Paraben free.

Q – I have a new idea for a product or an idea to improve an existing product. What should I do?

A – Tell us! We would be more than pleased to hear your comments or suggestions on how to improve an existing product or help make you famous by taking your new idea to market!

 

 

 

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